Who Is Travelers?
Travelers is one of the largest and most recognized property casualty insurers in the United States. Headquartered in Hartford, Connecticut, the company serves millions of policyholders through a nationwide network of independent agents. Travelers offers a full range of personal and commercial insurance products, including home insurance, auto insurance, umbrella policies, valuable items coverage, and small business insurance.
As a Dow Jones Industrial Average component and Fortune 100 company, Travelers brings financial strength and stability that few carriers can match. Their AM Best rating of A++ (Superior) reflects their exceptional ability to meet ongoing insurance obligations — the highest rating available.
History & Heritage
Travelers was founded in 1864 by James G. Batterson in Hartford, Connecticut — making it one of the oldest insurance companies in the United States. Batterson, a stone contractor, became aware of accident insurance for travelers while visiting England and saw an opportunity to bring the concept to America. The company started by insuring travelers against loss of life or personal injury while journeying by railway or steamboat.
From those pioneering roots, Travelers achieved a remarkable series of firsts. The company introduced accident insurance to the United States in 1864, wrote its first automobile policy in 1897, and initiated aviation insurance in 1919. That same year, the iconic Travelers Tower was built in Hartford, standing as the tallest building in New England at the time — a symbol of the company’s ambition and stability.
Over the decades, Travelers expanded through organic growth and strategic acquisitions, including a pivotal 1919 union with The Phoenix of Hartford. Today, with more than 160 years of continuous operation, Travelers is a Dow 30 company and one of the most financially stable insurers in the world.
What Travelers Is Known For
- Financial strength: AM Best A++ (Superior) rating — the highest possible. Travelers has maintained top-tier ratings for decades.
- Home insurance expertise: Travelers is one of the top home insurance writers in the country, with deep experience in everything from starter homes to high-value properties.
- IntelliDrive program: A telematics-based auto insurance program that rewards safe driving with lower premiums. No device needed — just the app.
- Claim handling: Travelers has a dedicated Claim Center staffed around the clock, with options to file online, by phone, or through the mobile app.
- Broad product suite: From valuable items coverage to umbrella policies to small business insurance, Travelers offers one of the most complete product lines available through independent agents.
- Digital tools: The MyTravelers portal and mobile app make it easy to manage policies, file claims, access ID cards, and make payments from anywhere.
Why We Partner With Travelers
At Better Choice Insurance Group, we chose to partner with Travelers because they consistently deliver for our clients in the areas that matter most: competitive pricing, reliable claims handling, and coverage breadth. When we run quotes across our panel of 22+ carriers, Travelers frequently comes back with the most competitive rate for well-maintained homes and clean driving records.
Their underwriting flexibility is another major advantage. Travelers can accommodate a wide range of property types and risk profiles, including older homes, homes with pools, and properties with prior claims history — situations where some carriers decline to quote. Their umbrella product is also one of the strongest in our lineup, making it easy for clients to bundle home, auto, and umbrella coverage under one carrier for maximum discounts.
Perhaps most importantly, Travelers pays claims promptly and fairly. When our clients have filed claims, the process has been smooth, transparent, and well-communicated. That is exactly what you want from an insurance company when it matters most.
Quick Links
AM Best Rating: A++ (Superior)
Travelers holds the highest possible AM Best rating, reflecting exceptional financial strength and the ability to meet ongoing insurance obligations. This rating has been maintained consistently for decades.
Where We Write Travelers Insurance
Better Choice Insurance Group offers Travelers Insurance policies to homeowners and drivers across our service areas:
- Illinois: St. Charles, Naperville, Chicago, Aurora, Schaumburg
- Texas: San Antonio, Dallas, Houston, Austin, Fort Worth
- Indiana: Indianapolis, Carmel, Fishers
- Minnesota: Minneapolis, St. Paul, Bloomington